Job Description

At SPAR, we are a nimble, forward-thinking technology consulting firm, and we're on the hunt for a collaborative Agile Project Manager with a consulting mindset to join our growing team. In this role, you'll drive the success of complex, cloud-based CRM and Contact Center implementations for clients ranging from targeted business units to enterprise-wide initiatives.

Who You Are

You’re a skilled project leader with a consulting edge—strategic, organized, and comfortable juggling multiple priorities in fast-moving environments. You thrive at the intersection of business and technology and can translate vision into execution while keeping teams focused and stakeholders engaged.

What You'll Do

• Lead end-to-end delivery of cloud-based CRM and Contact Center solutions using Agile methodologies.
• Collaborate with clients to define project goals, scope, timelines, and deliverables—owning the Statement of Work (SOW) from start to finish.
• Coordinate with cross-functional internal and external stakeholders in the IT/SaaS space to drive alignment and progress.
• Apply best-fit methodologies (Scrum, Kanban, Waterfall) in hybrid environments to ensure consistent execution.
• Manage project backlogs, sprints, stand-ups, retrospectives, and roadmaps.
• Utilize tools like JIRA (preferred), Asana, Rally, or ClickUp to track project milestones and team performance.
• Facilitate clear communication across project teams, including internal stakeholders, leadership, and client stakeholders.
• Provide insight and recommendations to continuously improve delivery processes and client satisfaction.

REQUIREMENTS

What You Bring

• 6+ years of Project Management experience, ideally in a consulting or client-facing environment.
• Deep understanding of Agile frameworks with hands-on experience in hybrid project cultures.
• 6+ years of experience managing Statements of Work (SOWs) and delivery within the IT domain.
• Demonstrated ability to work across multiple business units and communicate effectively with diverse stakeholders.
• Strong working knowledge of JIRA (preferred), Asana, Rally, or ClickUp.
• Exposure to Salesforce or other CRM platforms.
• Business acumen and a strategic mindset when advising and collaborating with clients.
• Passion for problem-solving and helping organizations modernize through cloud technology.
• Serve as a consultative partner to clients, articulating solutions and guiding teams to deliver value-driven outcomes.
• Maintain strong financial oversight across project delivery while also aligning with clients’ goals to identify and accelerate high-value opportunities
• Anticipate and analyze risks, maintain a project risk log and proactively address risks to prevent escalation.

Preferred Certifications

• PMP (preferred)
• CSM, PMI-ACP, or PSM also accepted

Why Join Us?

• 100% remote team with flexible, people-first culture
• Opportunity to lead meaningful, high-impact projects
• Tight-knit team with a collaborative and supportive vibe
• Exposure to diverse industries and cutting-edge cloud technologies

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