Job Description

We are seeking a Branch Manager to lead operations, drive performance, and foster a strong team culture in Lewisville, TX. This role is ideal for a results-driven leader with proven experience in landscape operations or field-based management. The Branch Manager will oversee all aspects of branch performance including crew deployment, customer satisfaction, financial oversight, and strategic growth initiatives.

Position Responsibilities

Leadership & Strategy

• Collaborate with senior leadership to define and implement branch objectives.
• Drive performance to meet and exceed sales targets and operational KPIs.
• Maintain a high standard of customer service and satisfaction.

Team Development

• Lead, coach, and mentor field and office staff to ensure accountability and engagement.
• Conduct performance evaluations and provide regular feedback to foster growth.
• Build a positive, inclusive, and productive work environment.

Field Operations Oversight

• Supervise daily crew deployment, routing, and scheduling.
• Ensure that all equipment, materials, and inventory are properly managed and available.
• Conduct regular site visits and collaborate with field supervisors to maintain job quality.

Customer & Account Management

• Serve as the primary point of contact for escalations and high-level customer inquiries.
• Coordinate with account managers and crew leaders to align on client expectations.
• Resolve customer issues promptly and professionally.

Financial & Safety Management

• Monitor and control branch budgets, job costs, and labor allocation.
• Track warranty work and address quality issues to minimize rework.
• Enforce all safety regulations and support best practices in field safety and risk management.

Operational Excellence

• Optimize resource utilization across equipment, labor, and materials.
• Ensure accuracy and timeliness in field reporting, timesheets, and inventory logs.
• Lead weekly sales, safety, and productivity meetings with crews.

Prerequisites

• Bachelor’s degree in Horticulture or equivalent experience in landscape maintenance.
• Minimum of 5 years in a leadership or supervisory role, preferably in the landscape or construction industry.
• Strong working knowledge of Microsoft Office (Word, Excel, Outlook) and field management platforms (e.g., Aspire).

Certifications (Preferred, but Not Required)

• Qualified Applicator License
• Landscape Contractor License
• Certifications in Landscape Maintenance and/or Irrigation

What the Role Offers

• Competitive base salary
• Full-time, stable leadership opportunity in a growing branch
• Company truck provided for business use
• Career growth path within an established organization
• Strong team culture and collaborative environment
• Opportunities to make a direct impact on operational efficiency and customer satisfaction

Why Lewisville?

Lewisville is an up-and-coming hub for growth and innovation, offering a vibrant mix of professional opportunities and recreational activities. Located in a region with a strong economy, St. Lewisville provides excellent access to key industries, including landscaping and horticulture, making it an ideal location for professionals seeking career advancement in the green industry.

With its affordable cost of living, a strong sense of community, and a great work-life balance, St. Lewisville offers the perfect setting to grow your career while enjoying a fulfilling personal life. Whether you’re looking to explore the beautiful parks, enjoy local events, or benefit from the proximity to major cities, St. Lewisville delivers both career and lifestyle advantages.

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