Provide hardware services
PC, Mac, laptop, network, server, and PDA hardware/device configuration, deployment and troubleshooting
RSA (VPN) token deployment and replacement
Configuring Windows network shares and mapping network drives
Microsoft Outlook troubleshooting/administration
Windows XP and Windows 7 administration
Disconnecting and reconnecting desktop PCs, phones, modems, laptops, docking stations, and other desktop technical equipment
Working with, maintaining, and upgrading PC, Mac, laptop, network, and server hardware and software applications, other desktop technical equipment and accessories, and general office equipment (e.g., printers, fax machines)
Providing general Desktop Support to end users in such areas as hardware, application, printer, telecom, PDA, video conference, etc. support
Providing break/fix repairs
Providing on-call support for major technical incidents
Troubleshooting computer hardware components
Asset tagging/labeling computers and other technical equipment and updating asset databases
Installing and QA testing new PCs and Macs
Installing VoIP phones
Documenting system problems
To apply for this position, please download and fill out the Bos Technology Employment Application below. Once completed, please email both the completed application and your resume back to [email protected]
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