Job Description

The Instructional Designer is responsible for the design and development of learning solutions by applying creative approaches and instructional methodologies for content design, development, implementation, and evaluation. The Instructional Designer is part of the Concentra Learning & Development team and partners with the business to provide learning technology solutions that impact quality metrics.

The Instructional Designer is responsible for creating and developing educational solutions to improve the capability of individuals, teams, and the organization. This position assists with the development and delivery of instructor-led and e-learning training, assists with the configuration, customization, and implementation of the Learning Management System (LMS). It also assists with the design and development of instructor-led and e-learning training. It also assists with providing centralized educational support and services to educators across divisions and at the corporate location.

Daily activities involve interaction with a wide variety of individuals within Concentra and should influence positive behavior in others by serving as a role model in critical areas of human interaction, teamwork and leadership. The position is expected to work effectively with all employees, i.e. management and frontline staff, to promote effective learning opportunities that support the achievement of organizational goals and to foster a work environment that demonstrates respect and understanding for diversity.

Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to  request accommodation , if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans

Responsibilities

• Interface with learning leadership, project manager, instructional developer, and SMEs to ensure content meets business needs
• Conduct training needs assessments to assess developmental needs necessary to drive training initiatives and to close identified skill gaps
• Create learning content design via storyboards, scripts, and outlines for e-learning and job aid development
• Design participant and instructor guides
• Design learning assessments and evaluations
• Design learning aids, including handouts, workbooks, manuals, attachments, and webpages
• Participate in the measurement and evaluation of training program effectiveness
• Design, develop, deliver and implement e-learning courses to achieve outcomes using the most efficient and effective delivery methods for learning
• Create and edit AI-generated audio files
• Provide multimedia and web-based program design
• Optimize use of existing content delivery
• Use graphic design principles to create professional and appealing learning deliverables
• Liaise with internal customers to assess needs, identify needs, and evaluate outcomes
• Create and manages e-learning related documentation
• Conduct training development using e-learning authoring tools, and other multimedia tools as required
• Participate in the asset development and maintenance of Concentra's learning management system and related databases, such as SharePoint
• Create and edit screen recordings using applicable software
• Create, develop and edit videos and images
• Perform other duties to support the Instructional Design area

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: Bachelor’s Degree
Major: Instructional Design, Instructional Technology and Learning Technology, or related field

Degree must be from an accredited college or university.

Education Details:
• Bachelor’s Degree in Instructional Design, Instructional Technology and Learning Technology, or related field from an accredited college/university
• In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience and vice versa

Certifications and/or Licenses:
• Certificates in instructional design

Experience in lieu of required education is acceptable: Yes
Continuing education is required to maintain license and to perform job: No

Job-Related Experience
Customarily has at least the following experience: 3 years

• Customarily has at least three or more years in corporate or higher education instructional design and training experience
• Healthcare experience is a plus
• Prior experience with learning management systems and various learning delivery modalities, such as self-paced learning, mobile learning, instructor-led learning, asynchronous and synchronous e-learning, and blended learning.
• Prior experience in E-learning design and course building

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