This is a remote position.
We specialize in crafting exceptional cruise vacations through expert travel planning and outstanding customer service. As a trusted presence in the travel industry, we focus on delivering seamless booking experiences and memorable journeys. By partnering with leading cruise lines, we provide clients with competitive pricing, premium amenities, and customized itineraries.
Position Overview
We're looking for a highly organized and client-focused Cruise Travel Consultant to join our remote team. In this role, you’ll assist clients in selecting, booking, and managing their cruise vacations. Your expertise in the cruise industry will help you tailor recommendations to suit each client’s preferences, budget, and travel goals. This remote position requires excellent communication, sales skills, and attention to detail. Applicants must be 18 years or older.
Key Responsibilities
Assist clients with cruise planning, bookings, and modifications via phone, email, and digital platforms.
Provide expert guidance on destinations, cruise lines, ship features, and travel logistics.
Accurately handle payments and reservations in compliance with company policies.
Build and maintain client relationships through personalized service and timely follow-ups.
Stay current on cruise promotions, policies, and travel industry developments.
Work with cruise partners to secure the best rates and exclusive benefits for clients.
Address and resolve client issues with professionalism and efficiency.
Upsell additional services, including shore excursions, travel insurance, and pre/post-cruise lodging.
Qualifications
Experience in travel sales, reservations, or customer service is preferred but not required.
Strong knowledge of cruise lines, travel trends, and destinations.
Excellent verbal and written communication skills.
Ability to multitask and manage multiple reservations effectively.
Sales-driven mindset with a passion for travel.
Comfortable using CRM tools, online booking systems, and Microsoft Office.
Self-motivated and capable of working independently from a home-based setting.
What We Offer
Commission-based earnings (or base salary + commission depending on structure).
Flexible remote work schedule.
Access to exclusive travel discounts and industry perks.
Training and ongoing professional development.
Opportunities for growth within the company.
Apply Now
If you're passionate about travel and love helping others create unforgettable cruise vacations, we’d love to hear from you!
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