Customer service representative - Remote Job at APL Associates, Alafaya, FL

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  • APL Associates
  • Alafaya, FL

Job Description

We're looking for a Customer Service Representative who loves connecting with people! You'll be the cheerful voice our customers rely on, ensuring every conversation leaves them smiling. Join our close-knit team where your warm personality and passion for support help create positive experiences every day.

Responsibilities
- Greet every customer with a warm smile and genuine care.
- Listen attentively to their needs and provide thoughtful solutions.
- Assist with questions about products and services in a clear, friendly manner.
- Guide customers through any issues, ensuring they feel supported every step of the way.
- Keep detailed records while always prioritizing a positive experience.
- Collaborate with teammates to create an outstanding customer service vibe.
- Follow up with customers to ensure their problem was resolved happily.

Qualifications
- Excellent verbal and written communication skills, ensuring clear and friendly interactions
- Passion for resolving customer inquiries with genuine care and empathy
- Strong multitasking abilities to handle multiple inquiries in a fast-paced environment
- Adaptable, with a positive attitude toward solving unexpected challenges
- Detail-oriented approach to accurately record and follow up on customer requests
- Proficient in using customer service software and communication tools
- Committed to continuously learning and growing to better serve customers

Benefits
401k contribution
Flexible working hours
Health insurance
Overtime pay
Work-from-home options
Employment Type: Full-Time
Salary: $ 18.00 29.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

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