Customer Support Professional Job at Prioxtel Virtual Solutions, Bay City, MI

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  • Prioxtel Virtual Solutions
  • Bay City, MI

Job Description

Work From Home Customer Service Representative

Are you passionate about helping others? Do you thrive in a remote work environment and want to make a positive impact from the comfort of your home? We are looking for dedicated and enthusiastic individuals to join our team as Work From Home Customer Service Representatives!

About Us:

We are a dynamic company committed to providing exceptional customer service. Our team is diverse, inclusive, and dedicated to delivering the best experience for our clients. We believe in supporting our employees with the tools and resources they need to succeed.


Requirements

Key Responsibilities:

- Handle inbound customer inquiries via phone, email, and chat.

- Provide accurate and timely information to customers regarding products, services, and policies.

- Resolve customer issues efficiently and empathetically.

- Maintain detailed records of customer interactions and transactions.

- Collaborate with team members and other departments to improve overall customer experience.

Qualifications:

- High school diploma or equivalent.

- Previous customer service experience is preferred but not required.

- Strong communication skills, both verbal and written.

- Ability to work independently and manage time effectively.

- Basic computer skills, including proficiency with email and chat platforms.

- A quiet and distraction-free workspace with reliable internet access.


Benefits

Benefits:

- Competitive hourly pay ranging from $11 to $15 per hour.

- Flexible work schedule / Self Scheduling

- Comprehensive client specific certification program to ensure your success.

- Opportunities for career growth and advancement.

- Supportive and inclusive company culture.

Why Join Us?

At our company, we value our employees and strive to create a positive and supportive work environment. We offer the flexibility of working from home, allowing you to balance your professional and personal life. If you are a motivated individual with a passion for helping others, we encourage you to apply and become a part of our growing team!

How to Apply:

Interested candidates are invited to submit their resume and a brief cover letter explaining why they would be a great fit for this position.

Join us and make a difference in the lives of our customers while enjoying the flexibility and comfort of working from home!


Job Tags

Full time, Remote job, Flexible hours,

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