We're seeking a community manager with a passion for gaming and esports. This position is part of a community management team for a global client. Our team handles community management focused on managing daily conversations related to high-value service issues, products, events and pop culture relevant to the client, including actively engaging in esports campaigns and sponsorships. The ideal candidate is proficient in social media community management, a passionate gamer, enthusiastic about community interaction and comfortable in digital environments.
Responsibilities include identifying organic social media interactions, protecting brand reputation and conducting proactive engagement across a variety of social networks, including Twitch, Reddit, Instagram, Facebook, X, TikTok and LinkedIn. You will be responsible for providing comprehensive counsel to clients, delivering excellent service and taking initiative on problem-solving that includes anticipating business needs. This role includes an alternative work schedule to meet the demands of social media conversations that take place outside of traditional work hours and is fully remote.
You'll join an award-winning team. We're a proud seven-time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S.
We've had both remote and hybrid office environments before it was popular. Some of our favorite perks are competitive health benefits with concierge service, our profit-sharing bonus plan, 401K with competitive matching, consistent professional development, our annual agency development summit Camp TruePoint, and every five years sabbatical.
IMPORTANT: Given the 24/7 nature of social media, this position requires flexibility with non-traditional work hours. TruePoint operates on an Alternative Work Schedule (AWS), offering flexibility beyond the traditional fixed schedule of 8 hours per day, 40 hours per week. Your schedule will include a blend of daytime, night shifts, weekends, and holidays.
Candidates MUST RESIDE in the following states: Alabama, Arizona, Georgia, Kentucky, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Tennessee, Texas or Florida.
TruePoint is one of the leaders and pioneers in community management and social media care. We are a motivated team of communications experts who solve complex challenges and generate meaningful results. Come join our growing team!
Responsibilities
Qualifications
TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.
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