Job Description
**Overview**
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
**National and Alamo** has an exciting opportunity for an **Exit Booth Agent** at **San Diego Airport branch** . The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
**_**Branch location: 3355 Admiral Boland Way. San Diego, CA 92101**_**
**_**This position pays $18.50/hour plus bonuses**_**
**_** Apart from religious observances,_** **_must have open availability and available to work 40 hours/week from 3pm-midnight, including days, nights, weekends, and holidays_** **_**_**
We offer:
+ Paid time off
+ Employee rental car discounts
+ Retirement savings plan including 401k with matching profit sharing
+ Health Insurance
+ Life Insurance
+ Dental Insurance
+ Vision Insurance
+ Training and development
**Responsibilities**
+ Prepare all rental documents accurately and completely.
+ Verify car information and VIN number for security and car control.
+ Provide additional service to Emerald Aisle members by offering our refueling option.
+ Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
+ Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
+ Provide all customers with undivided attention while assisting them at the exit booth.
+ Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
+ Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
+ Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must be at least 18 years of age
+ **This position requires a valid California driver's license**
+ High School Diploma or G.E.D. required
+ Minimum of 1 year of customer service experience required
+ A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
+ **Apart from religious observances, must have open availability and available to work 40 hours a week from 3pm-midnight including days, nights, graveyard shift, weekends and holidays.**
_We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law._
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (
[email protected]) to contact us about your interest in employment.
Job Tags
Holiday work, Local area, Day shift,