Job Description

Do you want to develop team cohesion and boost production? You can do that. Ready to lead teams through technical and sales training that informs and empowers participants while supporting company goals? As a Facilitator II at Spectrum Business, you can do that.

Spectrum Business provides modern enterprise technology solutions that meet some of the country’s biggest brands' unique needs. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment .

BE PART OF THE CONNECTION:

You combine your expertise in team training and telecommunications knowledge to provide targeted training sessions. You are a leader that thrives in a classroom setting, in team meetings and during online sessions. You provide training programs in-person and virtually to teams across the organization.

HOW YOU CAN MAKE A DIFFERENCE:

• Manage participants by tracking attendance and documenting strengths and development needs. 
• Complete administrative duties, lab preparation and scheduling.
• Gain an understanding of how training translates in the organization by shadowing training participants. 
• Acquire post-session data by engaging leaders on the success of participants and learning programs.
• Enhance the existing course content by serving as an SME and partnering with the curriculum development team.
• Improve operations by taking a role in task forces, committees or team meetings and serving as a resource for complex issues. 
• Improve individual performances by working one-on-one to identify areas of opportunity and coaching them.

WHAT YOU BRING TO SPECTRUM BUSINESS 

Required qualifications:

• Experience: Three or more years of training experience at the professional level; Three years of telecommunications experience.
• Education: Bachelor’s degree in a related field or equivalent experience. 
• Technical skills: Expert in different learning approaches ; Proficient in Microsoft Office.
• Skills: Prioritization, organizational, presentation and English communication skills.
• Abilities: Ability to deal with the public in a professional manner. 

Preferred qualifications:

• Experience with an LMS.
• Familiar with WebEx.
• Previous experience in enterprise operations.

What you can enjoy every day:

• Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Learning culture: Company support in obtaining technical certifications.
• Dynamic growth: Paid training and clearly defined paths to advance within the company.
• Total rewards: Comprehensive benefits that encourage a work-life balance.  

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HTR322 2025-55267 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Local area,

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