Lead Digital Product Manager, Digital Onboarding and Servicing, CB|CIB Job at Wells Fargo, San Francisco, CA

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  • Wells Fargo
  • San Francisco, CA

Job Description

**About this role:** The **Digital, Commercial Banking and Corporate & Investment Banking** group is looking for a dynamic product manager to join the Digital Onboarding and Servicing team. As the product management group responsible for the digital experiences to support onboarding and servicing journeys for all Commercial and Corporate and Investment Banking clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with Wells Fargo. We are seeking to transform our business model to meet evolving client needs, and establish a world class digital brand that supports the entire onboarding and servicing lifecycle for our commercial and corporate clients. **In this role, you will:** + Lead the development and execution of complex digital products, programs and initiatives which have impact across the enterprise + Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements + Act as key participant in large-scale planning + Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve execution goals + Defining the roadmap from early prototypes, through minimum viable product (MVP), to the first and subsequent releases. + Operating as primary interface between business, tech, ops, risk, legal and compliance to drive digital solutions + Work with key stakeholders to make frequent and dynamic prioritization decisions based on the latest product analytics, product team metrics and customer feedback + Define, track and communicate key product performance indicators as required to inform this process, and track business results + Potentially lead projects, teams or serve as a peer mentor **Required Qualifications:** + 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + Demonstrable experience of engaging executives and other stakeholders to support important business decisions and product rollouts + Ability to develop partnerships and collaborate with other businesses and functional areas + Demonstrable knowledge of the product management discipline + Familiarity with the principles of design thinking, and lean and agile software delivery **Desired Qualifications:** + A BS/BA degree or higher + At least 5 years of experience in financial services, preferably commercial or corporate banking + Ability to execute in a fast paced, high demand environment while balancing multiple priorities + Excellent verbal, written, and interpersonal communication skills + Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives + Strong understanding of business transformation, digital, information architecture, software build, design thinking and service design techniques **Job Expectations:** + Ability to travel up to 10% of the time **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $96,600.00 - $206,100.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 26 May 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-451328

Job Tags

Work experience placement, Immediate start,

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