Job Description
Marketing Coordinator Job Description:
Join the team at one of New England’s most illustrious resorts.
Cliff House Maine is looking to add a dynamic, guest-centric, brand ambassador to its marketing team. The Marketing Coordinator role is a critical component of our resort operations, working with our guests, internal departments, 3rd party partners and brand agencies on a daily basis. The ideal candidate is a self-starter with great initiative, a passion for Maine and extolling our brand. This role will touch upon all areas of marketing resulting in a 360-degree involvement in our brand.
This full-year, full-time position operates fully on-site and reports to the Director of Marketing + Programming.
Job Responsibilities Include:
- Daily interaction with internal departments to brainstorm ideas, receive briefings, facilitate collateral development (internally and through agencies), record keeping and distribution.
- Monitor and produce brand materials for in-house use following Cliff House Maine brand guidelines.
- Daily monitoring of and updates to content for all marketing channels: cliffhousemaine.com, in-room television and print content, promotional + informative property signage and flyers, 3rd party websites, public relations efforts, digital + print advertising, social media, shopify retail site, etc.
- Administrative support for marketing department: proofreading, invoicing, trafficking, databases, emails, internal communications, mail/deliveries, frequent signage/flyer changes and distribution
- Participate in briefs and status calls with brand agencies (Digital, PR + Social), maintain calendar of content changes, facilitate project development and roll-out of completed projects
- Coordinate site visits for public relations guests (amenity, welcome note, addressing of special needs) and assist with on-site photo shoots (communication with departments, props, scheduling)
- Assist with creation and execution of special events programming.
- Organize and maintain photo library
- Coordinate print collateral, amenities and brand materials (ordering, proofing, pick-up and invoicing)
- Create and Maintain year-round calendar for programming, produce monthly ‘At The Helm’ bulletin and assist with development and production of newsletter (The Navigator).
- Monitor competitive properties, news and social media for relevant content.
Talents which will serve this role well:
- Strong organizational and time management skills
- Experience in hospitality or service-related industry, a plus
- Hands-on, takes initiative and self-starter
- Ability to work independently, multi-task, and prioritize assignments
- Strong verbal and written communication skills
- Detail oriented
- Professional and reliable
- Passionate about how marketing influences a guest experience
Requirements for this role:
- Proficiency with Microsoft Office (Word, Outlook, Excel, Powerpoint) and the Adobe Suite (particularly Illustrator, InDesign + Photoshop)
- Ability to learn new software/technology
- Basic familiarity with development of digital, audio and print communications
- Familiarity with social media content generation and analysis
- Basic knowledge of online campaign and site performance (g4) analysis
Needed Attributes
Excellent verbal and written communication ability, enthusiastic, flexible and a good sense of humor. Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Tags
Full time, Work at office, Local area, Flexible hours,