Patient Care Coordinator Job at Back 2 Basics Dentistry, Clarksville, TN

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  • Back 2 Basics Dentistry
  • Clarksville, TN

Job Description

About Us:
Back 2 Basics Dentistry has been a cornerstone in the Clarksville community for over 25 years, providing exceptional dental care with a personal touch. We prioritize honesty, respect, communication, and compassion to deliver superlative results for our patients.

Position Type: Full-Time.


Responsibilities:
 

  • As a Patient Care Coordinator at Back 2 Basics Dentistry, you will play a crucial role in ensuring our patients have a seamless and positive experience throughout their dental care journey.


Your responsibilities will include:

Patient Interaction:

  • Discussing treatment plans and addressing patient queries with clarity and empathy.
  • Assisting patients in navigating their experience within the practice.


Administrative Tasks:

  • Answering phones and managing patient inquiries.
  • Scheduling appointments efficiently and coordinating with the dental team.
  • Handling insurance-related tasks and other data collection as necessary.
  • Accurately posting charges and collecting funds from patients.


Communication and Problem-Solving:

  • Utilizing exceptional communication skills to facilitate smooth communication between patients and the dental team.
  • Proactively identifying and resolving issues to ensure patient satisfaction.


Dental Terminology and Computer Skills:

  • Demonstrating knowledge of dental terminology to effectively communicate with patients and dental professionals.
  • Comfortably navigating computer systems to input and retrieve relevant patient information.


Professional Demeanor:

  • Maintaining a pleasant smile and demeanor to create a welcoming atmosphere for patients.


Qualifications:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Proficiency in dental terminology.
  • Comfort with computer systems and data management.
  • Previous experience in a dental or healthcare setting is preferred.

Join our team and be a part of a dental practice that values the well-being of both its patients and staff!

Job Tags

Full time,

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