Job Description

Description We are seeking a Patient Care Coordinator based in Phoenix, Arizona. The Patient Care Coordinator role is pivotal in our healthcare industry setting, where you will be tasked with a variety of administrative and customer service duties. The Patient Care Coordinator includes registering patients, verifying insurance eligibility and patient demographics, and handling patient financial responsibilities. This position offers a short term contract employment opportunity. Responsibilities: - Effectively register and pre-register patients for healthcare services - Conduct thorough verification of insurance eligibility, benefits, and authorizations - Maintain up-to-date and accurate patient demographics - Navigate billing inquiries and manage patient medical records - Provide exceptional customer service in all interactions with patients - Collect co-payments, co-insurance, and deductibles from patients - Adhere to hospital policies regarding patient rights and financial responsibilities - Utilize Microsoft Excel and other computer skills for administrative tasks - Answer inbound calls professionally and schedule appointments efficiently - Ensure confidentiality of sensitive information - Assist in the preparation of correspondence and spreadsheets - Contribute to the overall productivity of the clinical operations - Handle administrative tasks to support higher level staff. Requirements - Demonstrated proficiency in Customer Service - Excellent Communication skills, both written and verbal - Proficient in Microsoft Excel and other spreadsheet programs - Knowledge of healthcare Policies and procedures - Experience in Answering Inbound Calls in a detail oriented manner - Ability to Schedule Appointments effectively - Experience with Billing Functions in a healthcare setting - Understanding of Insurance processes and terminologies - Proven experience in Supervising a team - Ability to make effective Presentations - Knowledge of Benefit Functions in a healthcare setting - Experience in Check Processing - Able to handle Correspondence in a detail oriented manner - Proficient in using Spreadsheets for data management - Ability to maintain high Productivity in a fast-paced environment - Experience in Clinical Trial Operations is a plus - Proven experience in providing Administrative Assistance - Familiarity with HealthCare.gov platform - Proficient in 10 Key Skills for data entry - Experience in handling Authorizations in a healthcare setting - Ability to work in a Business Unit and contribute to its success - Understanding of Deductible and other insurance related terms - Knowledge of Liability issues in a healthcare setting - Understanding of Copays and other patient payment methods - Experience in working with Offshore teams is a plus TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Fixed term contract, Offshore,

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