Job Description

Welcome to Jane Pauley Community Health Center! We are seeking a Practice Manager for Kokomo Pediatric Health Center.

Our competitive employment offerings include:

Have Balance: Investing in YOU

• Medical, vision, and dental plans
• Generous vacation time: 216 hours annually (or pro-rated)
• 401K plan and match at 6%
• Paid life insurance plans
• Work anniversary recognition

Be Supported: A Team-Based Approach

• A support structure to care for diverse patient populations
• Opportunities to grow your skills, while improving our organization
• Direct access to and communication with executive leadership

Change Lives: Caring for Our Communities

• Federal and grant funding to help those who need it most
• Key partnerships with major health systems and local groups
• Commitment to diversity, equity, and inclusion in meeting needs of our patients and employees

Job Summary: Practice Manager

Under the supervision of the Director of Operations, the Practice Manager plans and directs the operational activities of the medical practices. They will be responsible for the day-to-day oversight/management of the staff to include both clinical and clerical employees. The position acts as primary point of contact responsible and accountable for the coordination and communication of information within the practice, among other practices, and to the administration.

Essential Duties and Responsibilities: Essential Duties include but are not limited to the following. Other duties may be assigned:

• Overseeing the day-to-day operations of the practice location(s).
• Providing and/or facilitating office and support staff functions.
• Ensuring the gathering of administrative and financial data related to scheduling patients and collecting patient fee.
• Actively assisting with the administration of Health Center policies and procedures, assuring compliance at the practice level.
• Coordinates and participates in practice service activities in order to achieve continuous and optimal patient care.
• Assist in the development of policy and procedures to improve patient care and utilization of clinic resources.
• Assisting Senior Management in achieving the Health Center’s operational and budgetary goals.
• Effectively manages assigned staff in a manner consistent with Health Center policies and values.
• Maintains effective feedback mechanisms with staff in order to enhance work processes and promote employee understanding.
• Overseeing the daily operations of the Health Center when it comes to supervising and scheduling the clerical and clinical staff.
• Adheres to established quality principles and standards established by the Health Center.
• Provide data required to document the experiences at the center.

Direct Supervisory Responsibilities

• Yes, will manage all site personnel.

Education and/or Experience:

• Requires a Master’s degree in Health Care Administration or a Bachelor's degree in Business, Management or health care related field with a minimum of 2 years of concurrent management experience within an ambulatory/physician practice setting.
• EPIC experience preferred.
• Practical knowledge of Medicaid, Medicare, HIP and other Indiana-based insurance plans.
• Federally Qualified Health Center experience is preferred.
• Medical Group Management Association (MGMA) Certification preferred.
• Proven leadership skills, personnel management and strong interpersonal skills are required.
• A minimum of 6 years management experience in an ambulatory/physician practice setting in lieu of degree or a combination thereof may be accepted.

More about Jane Pauley Community Health Center:

Join a rewarding place to make a difference.

Working at Jane Pauley Community Health Center (JPCHC) is more than a job. It is a place to achieve work-life balance and join a collaborative team that makes a direct impact on our local communities in Central Indiana.

Our mission as a Federally Qualified Health Center (FQHC) is to promote a healthy community through the provision of accessible, respectful, and integrated healthcare with local partners to any and all individuals and families, regardless of insurance status. It is for this reason Indy’s own Emmy-winning TV news personality Jane Pauley lends her name to our organization. Today, we are experiencing exciting growth to which you can lend your talents!

Invest your skills in changing lives and let us invest in you! Thank you for considering being part of our passionate team.

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