Product Specialist - US/Durham, NC Job at Kempower, Durham, NC

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  • Kempower
  • Durham, NC

Job Description

We at Kempower Empower the EV Evolution and create a Cleaner and more silent environment for us all. We inspire our audiences to join the electric movement. Want to plug in and be the change?

Whether it's our perspective, the way we work together or the impact on the climate - we make it positive. We are people with a can-do attitude. We help each other and voice our opinions, independent of our job descriptions or titles. We come from over 40 nationalities all over the world and keep on looking for other continents as we go.

The EV market is constantly evolving, and so are we. We are searching for learners, doers and problem solvers from many different backgrounds.

We love learning, taking care of each other, and having fun with each other.

The future is electric – get ready to join the current! This is just the beginning.

ABOUT THE ROLE

As a Product Specialist, you will:

  • Product Support & Documentation:
    • Provide technical support for Kempower's charging products and solutions in North America.
    • Create and maintain technical documentation such as specifications, datasheets, brochures, and website content.
    • Contribute to product requirements gathering and voice of customer feedback, driving product improvements.
    • Represent Kempower at industry conferences and events, building relationships with key stakeholders.
  • Sales Enablement:
    • Serve as a trusted technical resource for sales and customer support teams, sharing in-depth product knowledge.
    • Create impactful sales tools and training materials to empower the sales team and facilitate customer engagement.
    • Conduct industry research and competitive analysis for internal use in support of the Sales team and the generation of product requirements.

WHAT DO WE EXPECT FROM YOU?

  • Bachelor’s Degree in Engineering, Physics or Related Technical Field
  • 2+ years’ experience in product management, product marketing or project management
  • Willing to travel up to 20%
  • Strong understanding of technical concepts and ability to teach others
  • Excellent written and verbal communication skills
  • Proven ability to manage multiple tasks and prioritize effectively
  • Strong attention to detail
  • Customer-centric mindset with a focus on building strong relationships
  • Ability to thrive in a fast-paced, dynamic environment
  • Self-motivated and proactive approach to work
  • Collaborative team player with the ability to work cross-functionally
  • Desire to work in a start-up like environment

WHY KEMPOWER?

We believe in integrity. This means open doors and honest conversations, career development, and taking ownership of your work, no matter the title. At Kempower we grow together. And as we grow, we change, and so we find ways to make sure our job descriptions align with our interests and needs. So it's not just the product we're developing, but our people.

We support your well-being by offering comprehensive benefits including zero cost options for medical, dental, and vision, competitive 401(k), and performance bonuses!

Get to know us better at Kempower Careers !

WOULD YOU LIKE TO PLUG IN AND BE THE CHANGE?

Does this sound like something for you? Want to join us in powering planet cool? We can't wait to hear from you! 

Location: USA/North Carolina/Durham (RTP)

Kempower is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, or any other status protected by laws and regulations. We do not tolerate discrimination or harassment based on any of these characteristics, and we encourage applicants of all ages.

If you are a qualified individual with a disability, and you need assistance to apply, please contact our Kempower HR team at [email protected]. We provide reasonable accommodations to qualified individuals with a disability to enable them to effectively participate in the application process, as required by law.

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