Job Description

Are you looking to establish a fulfilling, hands-on healthcare career while elevating patients' experience? As a Scheduling Coordinator with UPMC Hillman Cancer Center, you'll make a meaningful difference on our team by working with our Life Changers to provide high-quality patient care. Build relationships with patients as you help them find comfort in a safe environment. With a premier benefits package and endless opportunities for growth, browse our roles today to see how you can make a difference with UPMC.

UPMC Hillman Cancer Center is hiring a full-time Scheduling Coordinator to support our medical oncology department in Harrisburg, PA. This will be a Monday through Friday position - no weekends or holidays are required!

The Scheduling Coordinator will schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. They will maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner. This position will give you the opportunity to work closely with clinical staff to coordinate patient care.

Responsibilities:

• Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
• Coordinate/organize all orders for supplies, nourishments, etc.
• Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
• Scheduling/Coordinates: All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
• Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
• Receive all patient phone calls regarding appointments (for tx/injections/lab): Schedule, reschedule, etc.
• Chart preparation: All processes associated with current prep for tx/injections . Verify authorizations for all treatments/injections are secured.Verify order signed, dated, etc. Complete clinical chart prep form.
• Assist nursing staff with all processes related to oral drugs, pump patients, etc.
• Contact all patients regarding missed appointments (for tx/injections/lab): Contact all patients that were `No Shows' (follow complete process). Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.
• Form Completion:Complete disability, FMLA, etc. forms for patients.
• Provide support to the front office with answering phones, chart prep, scheduling, etc.

• B.A. degree and 1 year of experience in a related function;
  • or 2 years of college, business school, or medical secretary training and 1-2 years of experience;
  • or High School Diploma and 3-5 years medical office experience required

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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