This position is responsible for receiving, sorting, and distributing packages for residents in West Campus using the package tracking software database. Contact residents if they have received a perishable package. Provide excellent customer service while dealing with difficult situations. Assist residents with mailbox issues and provide instruction on mailbox use. Clean and maintain the mailroom by keeping it neat and well organized at all times. Look up information for misdirected or incomplete mail or packages and take the appropriate action by forwarding, redirecting, or returning to sender.
High School Diploma, strong customer service skills and one year of related experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
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