Job Description

Job Description:

The System Engineer will oversee the configuration management, troubleshooting, and maintenance of the SIPRNet infrastructure, secure Local Area Network fiber alarm components, and Video Teleconference (VTC) Centers. The SIPRNet infrastructure includes network encryption devices, Voice Over Internet Protocol (VoSIP), and VTC systems.

Key Responsibilities:

Project Support

• Provide technical solutions and cost estimates for SIPRNet projects, VoSIP network expansions (Call Manager upgrades), and secure room installations for classified network equipment.
• Deliver As-Built network documentation using AutoCAD/MS Visio for submission to the government project manager and SCX plans and programs office.

Network Operations & Maintenance:

• Maintain and troubleshoot SIPRNet systems and VoSIP infrastructure (fiber and copper-based).
• Analyze network performance metrics (e.g., traffic load, connection time, transmission speeds, packet sizes, throughput).
• Conduct site surveys, develop network designs, and manage configuration control and testing activities.
• Implement updates and security patches (STIG compliance) as directed by the communications squadron.
• Support Installation, Operations, and Maintenance (IO&M) for VoSIP systems and endpoint devices.

Training and Knowledge Transfer:

• Provide hands-on training to military personnel on network and configuration management to ensure continuity during emergencies, contractor absences, or lockout scenarios.

Inventory and Configuration Management:

• Maintain an accurate inventory of VoSIP end devices (IP phones, switches, servers).
• Manage Backup and Restore Services (BARS) on Call Manager Publishers, ensuring regular automated backups to designated network storage or removable media.

Technical Support and Troubleshooting:

• Perform adds/moves/changes (MAC) of IP phones and configure network switches as needed.
• Troubleshoot Call Manager and network device issues, escalating to Cisco TAC only when internal resources are exhausted.
• Conduct end-to-end device testing to validate network functionality and service readiness.

Compliance and Documentation:

• Assist in maintaining local accreditation packages for SIPRNet and VoSIP infrastructure.
• Ensure design and installation of structured cabling are certified by a Registered Communications Distribution Designer (RCDD).
• Participate in Air Force-approved Automated Information System (AIS) tools (e.g., REMEDY) for maintenance tracking and ticket management.

Qualifications:

• Security Clearance: Active DoD Secret security clearance.
• Experience : Minimum six years of network experience that includes network design, architecture, development, and remote and local monitoring and analysis of C4 automated systems.
• Must possess an in-depth knowledge of remote monitoring and configuration of network equipment, TCP/IP addressing, experience with Asynchronous Transport Mode (ATM), GIG Ethernet, TACLANEs, and TACLANE management, CISCO Products (Cisco Catalyst switches, Cisco Identity Services Engine, Cisco Unity Call Manager), and SolarWinds.
• Experience on VoSIP architecture (call managers, technology interface, and VTC).

Certifications : Must meet requirements for DoD 8570.1-M, Information Assurance Workforce Improvement Program, 19 Dec 2005, Change 4 11 Oct 2015, Security Plus certification at Information Assurance Technical (IAT) Level II within 6 months of assignment.

Additional Skills:

• Exceptional problem-solving skills with the ability to perform under pressure.
• Strong communication skills with the capability to train military personnel on GCCS administration tasks, ensuring operational continuity.

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.

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