Tier Manager Job at White Force Outsourcing Pvt Ltd, India

R2NEbkdWV0hwYTF6Z3AvUEdkM2JnYURaVEE9PQ==
  • White Force Outsourcing Pvt Ltd
  • India

Job Description

Company Website-

Position-Tier Manager 

Location- Viman Nagar,Pune

Experience- Min 1 year 

Job Summary:

We are seeking a dynamic and motivated Relationship Manager to join our
team who will assist coaches in setting measurable performance goals, track
their progress, and provide ongoing support and motivation to ensure they
achieve their objectives.

The successful candidate will leverage their
experience in healthcare, fitness, public health, or related fields to foster a
collaborative environment that encourages positive lifestyle changes.

Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on

 Coach Relationship Management: Measure the satisfaction level of
coaches through surveys, aiming for a target score of 90% or higher. 

 The Net Promoter Score (NPS) measures client loyalty and satisfaction
by asking how likely they are to recommend our services to others.
Targeting an NPS score of 90% or above indicates a strong commitment
to delivering exceptional client experiences and fostering long-term
relationships.
Performance Improvement Planning: 

 Implementation Rate of PIPs: Track the percentage of Performance
Improvement Plans initiated for low-performing coaches, aiming for
100% implementation for identified cases.

 Improvement in Coach Performance: Measure the percentage increase
in performance metrics for coaches who have undergone PIPs, targeting
a minimum improvement of 20% within a specified timeframe.
Reporting and Communication: 

 Timeliness of Reports: Measure the percentage of performance reports
delivered to stakeholders on time, targeting a rate of 95% or higher.
Training and Development:

 Workshop Participation Rate: Monitor the percentage of coaches
attending training sessions and workshops, aiming for at least 80%
participation.

 Post-Training Evaluation Score: Collect feedback from coaches after
training sessions, targeting an average score of 4.5 out of 5 for training
effectiveness
Goal Setting and Progress Tracking:

 Goal Achievement Rate: Measure the percentage of coaches who meet
their performance goals within the designated timeframe, targeting a
rate of 75% or higher. 

 Progress Tracking Frequency: Track the number of progress check-ins
conducted with coaches, aiming for at least one check-in per month for
each coach.

Job requirements

  • Experience: 2 to 10 Year.
  • Education : Any Graduate
  • Specilization : MBA...
  • Skills :
  • Industry Type : Facility Management
  • Status : Not Disclose.

Job Tags

Similar Jobs

Grand Canyon University

Buyer and Consumer Behavior - Adjunct Faculty - Traditional Campus (Phoenix, AZ) - Colangelo College of Business Job at Grand Canyon University

 ...discipline. Master's in Business Administration (MBA) required if Doctorate is not in a...  ...(MBA) AND a minimum of 5 years of experience in marketing.Before submitting your application...  ...transcripts for any applicable conferred graduate degrees #GCUAdjunctFaculty... 

La Crosse Area Family YMCA

Y on the Fly Intern Job at La Crosse Area Family YMCA

 ...enriching Y on the FlyInternship! Are you passionate about making a positive impact in public health, food access, youth development, and community outreach? We have an exciting internship opportunity that allows you to gain hands-on experience.This internship is... 

Navajo Nation Gaming Enterprise

Intern Job at Navajo Nation Gaming Enterprise

 ...their designee, performs general duties/activities associated with line level positions and completes assigned special projects. The Intern will be assigned to a property department(s) that will provide practical experience that contributes to the Interns success in... 

AMERICAN CANCER SOCIETY

Real Estate Manager - Remote Job at AMERICAN CANCER SOCIETY

 ...and informed by cross-functional leadership input, maintain real estate policies, programs, and procedures for ACS real estate,...  ...and hybrid arrangements. MAJOR RESPONSIBILITIES General Manage multiple projects, deliverables, milestones, schedules, and budgets... 

Cherrelyn Healthcare Center

RN - Registered Nurse Job at Cherrelyn Healthcare Center

 ...approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various...