Bravo is leading the way in transforming how specialty retailers run their businesses. We create and provide powerful, easy to use point of sale, compliance, mobile and eCommerce software solutions built specifically for firearms dealers, pawn shops, and specialty retailers. Our all in one platform combines POS, inventory management, eCommerce, and a mobile app designed to streamline daily operations and drive growth for small and medium size businesses.
We are an AI first organization leveraging some of the most powerful AI tech to accelerate innovation, drastically increase employee productivity and provide the most outstanding customer experience possible. We are expanding into new markets, embedding AI across our products and processes, and growing a team that’s passionate about shaping the future of retail technology through the use of AI. We expect all team members to continuously explore and adopt AI solutions that improve performance, creativity, and decision-making in their roles. If you're driven by innovation and excited to be part of a company that's evolving fast, we’d love to hear from you.
Bravo is seeking a passionate and experienced Training and Development Specialist to join our Customer Experience team. In this role, you'll be responsible for delivering engaging and effective product training to new and existing customers through virtual sessions and webinars. You’ll also become a subject matter expert (SME) in the Bravo platform through comprehensive internal training, enabling you to confidently educate, support, and empower our customers.
This is a highly collaborative, customer-facing role ideal for someone who loves facilitating learning, simplifying complex topics, and being part of a growing, customer-obsessed team.
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