Computer Technician Job at Rivell, Sewell, NJ

SGNMcEhsT0VvNjEzaVpqSkhOZlRncVBjUnc9PQ==
  • Rivell
  • Sewell, NJ

Job Description

Job Title: Computer Technician

LOCAL APPLICANTS ONLY PLEASE!

Company Description: Recently named as on of Inc 5000's "Fastest Growing Companies in America" Rivell is a reputable Managed Services Provider (MSP) based in Sewell, New Jersey, specializing in providing comprehensive IT solutions to businesses across various industries. We foster a collaborative and supportive work environment, offering competitive compensation and opportunities for career growth.

Summary: As a Computer Technician at Rivell, you will provide technical support to clients, diagnose and resolve hardware and software issues, and ensure the smooth operation of their IT systems.

Job Responsibilities:

  • Provide technical support to clients via phone, email, or onsite visits, addressing hardware, software, and network-related issues.
  • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
  • Perform hardware repairs and upgrades, such as replacing faulty components or installing memory and storage upgrades.
  • Install and configure operating systems and software applications according to client requirements.
  • Document support tickets, resolutions, and troubleshooting steps in the ticketing system.
  • Assist in the setup and deployment of new IT equipment and systems.


Hours of Work: Typically 8am to 4pm


Travel Requirements:
 

  • Travel may be required for onsite client visits or installations.


On-Call Responsibilities:  

  • Rarely for urgent technical issues, less than three times per week.

Special Conditions or Requirements:  

  • Strong technical troubleshooting skills, customer service orientation, and the ability to work independently or as part of a team.

Success Criteria:  

  • Success in this role is measured by the timely resolution of client issues, high levels of customer satisfaction, and effective communication and collaboration with internal teams.

Reporting:  

  • Reports to the IT Manager or Technical Team Lead.

Qualifications:

  • Associate degree or technical certification in Information Technology or related field preferred
  • CompTIA A+ certification or equivalent experience
  • Experience providing technical support in a helpdesk or service desk environment
  • Strong knowledge of Windows operating systems, hardware troubleshooting, and software applications
  • Excellent communication, problem-solving, and customer service skills

Benefits & Perks (TBD):

  • Competitive salary and 401(k) retirement plan.
  • Paid time off and comprehensive benefits package.
  • Professional development and certification reimbursement opportunities.

Job Tags

Full time, Local area, Immediate start,

Similar Jobs

California Correctional Health Care Services

STAFF PSYCHIATRIST, CORRECTIONAL AND REHAB SERVICES (SAFETY) Job at California Correctional Health Care Services

 ...Please note: Individuals may be eligible to receive a $10,000 one-time recruitment and retention stipend should they meet the...  ...Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining... 

US Foods

Fleet Manager Job at US Foods

 ...CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE (Join Our Community of Food People!The Manager, Fleet will oversee all aspects of fleet maintenance while establishing and maintaining a department culture focused on people, safety... 

Jackson Family Wines

Grower Relations- Sugar Sampler Job at Jackson Family Wines

 ...sugar (degrees brix) and delivers those samples to wine laboratories for analysis. Territories; Lake County.This position is a seasonal position hired only during the Vineyard Harvest Season (generally between mid-July through the end of October or early November).... 

Lamb Company

Respiratory Therapist (RRT) - $51.67/hr Job at Lamb Company

 ...Respiratory Therapist About Facility: o 241 licensed beds o Level 3 Trauma o Teaching Hospital? No o Certified Chest...  ...Therapy exp o Will you accept a first-time traveler? Yes Patient Types/Common Diagnoses: o Infant -... 

WMC Advanced Physician Services PC

Outpatient Perioperative/Interventional Radiology Physician Assistant Job at WMC Advanced Physician Services PC

 ...team is expanding at WMCHealth! WMCHealth Network is seeking Physician Assistant (PA) to provide coverage for our Anesthesia and...  ...of specialized institutes and centers, a state-of-the-art Telemedicine program, skilled nursing, assisted living facilities, homecare...