Job Description

Job Title: HVAC Service Manager

WE INVEST IN YOU – At Bardi Home Services, we hire winning attitudes and train for success!

Are you an experienced HVAC professional ready to lead a team and take your career to the next level? Bardi Home Services is seeking a results-driven and service-minded HVAC Service Manager to oversee our residential service department. In this vital role, you’ll lead a team of skilled technicians, ensuring exceptional customer service, technical excellence, and operational efficiency across all residential HVAC service calls.

If you're passionate about leadership, creating a strong team culture, and delivering quality service to homeowners, we want you on our team.

About Us:

Bardi Home Services is a full-service residential HVAC, Plumbing, and Electrical company proudly serving the greater Atlanta area. With an A+ BBB rating and a reputation built on 5-star service, we’ve grown steadily by prioritizing people, performance, and professionalism. At Bardi, we believe in promoting from within, investing in training, and celebrating team wins. It’s not just a job—it’s a career path with real opportunity.

What We Offer:

• Competitive Salary + Performance Bonuses

• Medical, Dental, and Vision Benefits

• Paid Holidays & Paid Vacation

• Take-home Vehicle & Gas Card

• No On-Call

• Short-term/Long-term Disability Insurance

• 401k with Company Match (2%)

• Paid Training and Ongoing Leadership Development

• Employee Appreciation Events & Activities

• Incentive Programs

• Uniforms Provided

• Braves Season Tickets

• Benefits Start After Only 60 Days

Key Responsibilities:

• Lead and manage the day-to-day operations of the residential HVAC service department

• Coach, train, and mentor service technicians to ensure consistent, high-quality performance

• Monitor KPIs and drive team performance through accountability and support

• Ensure timely, professional, and code-compliant service on all customer jobs

• Collaborate with dispatch, sales, and install departments to ensure smooth communication and scheduling

• Handle customer escalations with a solutions-first mindset

• Conduct ride-alongs, performance reviews, and ongoing technical training

• Maintain proper documentation, safety protocols, and compliance with local/state HVAC codes

• Represent the Bardi brand with integrity, professionalism, and pride

Qualifications:

• 5+ years of hands-on HVAC experience , with at least 2 years in a leadership or supervisory role

• Active EPA Certification; NATE Certification preferred

• Proven track record of leading successful residential HVAC teams

• Excellent communication, conflict resolution, and team-building skills

• Solid understanding of residential HVAC systems, diagnostics, and service practices

• Proficiency with service software and scheduling systems (ServiceTitan experience is a plus)

• Ability to motivate technicians, hold the team accountable, and foster a positive work culture

• Valid driver’s license with a clean driving record

• Must be able to pass background check and drug screening

Join Our Winning Team:

At Bardi Home Services, we know that great leaders build great teams—and great teams deliver great service. If you’re ready to lead from the front, build technician success, and grow with a company that’s always evolving, we want to hear from you!

Bardi Home Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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