Job Description

Join the YMCA team as a highly skilled Membership Director at the Downtown Family YMCA branch . As the Membership Director, you will play a crucial role in recruiting new members, retaining existing members, and supervising a dedicated team. This is more than just a job - it's an opportunity to discover your Y and contribute to the greater good. Come be a part of a loving and enthusiastic team that values growth and success! This work is will primarily be done Monday-Friday, but will also require some evening and weekend work.

Responsibilities:

• Implement membership strategies to recruit new members and retain existing ones
• Hire, train, and lead staff and volunteers to achieve goals
• Create front desk schedules and ensure proper coverage
• Promote program and membership enrollment
• Participate in budget planning and management
• Organize membership events and community outreach
• Supervise membership scholarship applications and support campaigns
• Manage facilities, locker rental program, and respond to inquiries
• Compile membership statistics for evaluation

Qualifications:

• Bachelor’s degree in a related field or equivalent experience
• Prior supervisory experience in customer service is a plus
• Excellent computer skills and ability to work with standard business software
• Effective communication skills with diverse groups
• Flexibility to cover various hours of operation - some evenings and weekends

A BETTER US STARTS WITH U!
Imagine going to work knowing that what you do each day positively impacts people’s lives. We are seeking to add new members to our team who are motivated and committed to serving others. Whether you are experienced or not, we will provide the resources and training needed for you to grow and succeed. If you want more than just a job – if you’re looking to discover a sense of purpose and opportunities to contribute to the greater good – then the Y is the place for you. Join us!

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