Remote Client Services Agent Job at Newport Associates, Springfield, IL

Rk0zbUcxYURvYUIyZ3BES0g5N1ZnNlRlVHc9PQ==
  • Newport Associates
  • Springfield, IL

Job Description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

  1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.

  2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.

  3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.

  4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.

  5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

  • No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.

  • Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.

  • Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.

  • Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.

Benefits:

  • Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.

  • Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.

  • Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.

Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.

Apply Now - Your Adventure Awaits!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Work from home, Worldwide, Flexible hours,

Similar Jobs

NBC Universal

Legal Internships - Academic Year 2025-2026 Job at NBC Universal

 ...Universal Studio Group: (USG) encompasses NBCUniversal's television production studios: Universal Television (UTV), Universal Content...  ...overall lifecycle of a film, from ideation to premiere. On the TV side, there is a vast portfolio of sports, news networks, streaming... 

Redwood Materials

Mechanical Engineering Intern Job at Redwood Materials

Mechanical Engineering Intern/Co-op Redwood Materials is seeking an entrepreneurial Mechanical Engineering intern or co-op to support our pilot and commercial scale production operations at our new campus in Ridgeville, South Carolina. Responsibilities will include... 

WakeMed Health & Hospitals

Pediatric Respiratory Therapist-WakeMed Travel Staffing $63/hr Job at WakeMed Health & Hospitals

Overview: The Respiratory Therapist provides airway management, administration of nebulized medications, secretion management and application...  ...with communication to physician and health care team. WakeMed Travel Staffing offers staff roles with flexibility and stability... 

Medsurg Sales Staffing

Product Specialist 230 K Job at Medsurg Sales Staffing

 ...further! Our client is seeking a dynamic Territory Manager to join their team and drive sales in the medical equipment industry. As a Product Specialist, you will have the opportunity to: Introduce, demonstrate, and sell cutting-edge products to existing and... 

Menorah Park

RN Supervisor Day/Evening 12 hours shifts Job at Menorah Park

 ...Supervisor for 132 Bed Facility Long Term Care, Skilled Nursing Facility.We have Part Time positions available.Day/Evening 7a-7p 12-hour shifts.Working with you for a work-life balance.BROAD RESPONSIBILITIES:Responsible for the overall functioning of nursing...