Remote Client Services Agent Job at Newport Associates, Springfield, IL

Rk0zbUcxYURvYUIyZ3BES0g5N1ZnNlRlVHc9PQ==
  • Newport Associates
  • Springfield, IL

Job Description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

  1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.

  2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.

  3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.

  4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.

  5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

  • No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.

  • Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.

  • Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.

  • Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.

Benefits:

  • Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.

  • Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.

  • Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.

Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.

Apply Now - Your Adventure Awaits!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Work from home, Worldwide, Flexible hours,

Similar Jobs

S D D Travel

Customer Service/Travel Agent Job at S D D Travel

 ...Agent Are you passionate about helping others and creating unforgettable travel experiences? Do you want the flexibility to work from home and set your own schedule? We are looking for motivated individuals to join our team as Remote Customer Service Travel Agents... 

City of Corinth

Firefighter Paramedic Job at City of Corinth

 ...will remain open until positions are filled. Physical and agility test/interview TBD. **Important Notice: Candidates must be a Firefighter/EMT enrolled in Paramedic school OR a Paramedic enrolled in Fire school. Firefighter/Paramedic candidates may receive... 

Vista Care

Payroll Supervisor Job at Vista Care

 ...in a similar payroll management role. Strong working knowledge of payroll software, with preferred experience in UKG (Ultimate Kronos Group) and Paycore. Experience with payroll tax regulations and benefits administration. Ability to work with complex... 

WakeMed Health & Hospitals

Occupational Health Nurse, RN Job at WakeMed Health & Hospitals

Overview:The Occupational Health Nurse serves as the primary agent for the organization and implementation of all occupational health and safety related activities for all WakeMed facilities. The customer population is defined as all WakeMed employees, medical staff, contractors... 

Avani Healthcare Staffing

Auto Offer :: RN-Tele @ Las Cruces, NM. Pay $57/hr. Weekly $2052 Job at Avani Healthcare Staffing

 ...Auto Offer :: RN-Telemetry (Pay $57/hr) Las Cruces, NM . Nights - 3*12's, 36 hours a week. Pay Package: ~ Hourly rate - $57/hr (Taxable: $22.39, Stipend: $34.61) ~ OT rate $80/hr ~ Weekly Gross - $2052 (Taxable: $806, Non-Taxable: $1246)...